Send us a message and we'll get back to you as soon as we can, though it may take us up to 3-5 business days to respond.
Our team works Monday through Friday, 9am to 5pm MT.

Crash Course Coins

<p dir="ltr" id="isPasted"><span style="text-decoration:none;">Yes! As of 2026, Crash Course&#x2019;s production studio, Complexly, is a 501(c)(3) nonprofit. All funds from your purchase go to supporting Crash Course, and your donation is tax-deductible! Your confirmation email will serve as your donation receipt.&#xA0;</span></p>

Yes! As of 2026, Crash Course’s production studio, Complexly, is a 501(c)(3) nonprofit. All funds from your purchase go to supporting Crash Course, and your donation is tax-deductible! Your confirmation email will serve as your donation receipt.

Is my order tax-deductible?

Donations & Nonprofit Information

When will I get my coin?

What materials are the coins made of?

Where/how are the coins made?

How should I care for the coins?

Where is the money from my purchase going?

Are you a 501c3?/Is my order tax-deductible?

How do I stay up to date on all things Crash Course?

I have a different question or issue that isn't listed here!

Product Info

I became a 3-year Patron this year. How do I get my 3-Year Patron Coin?

I'm so close, but not quite a 3-year patron!

I became a 3-year Patron last year (or earlier), but I never got a coin! Can I claim a 3-Year Patron Coin now?

I received a 3-Year Patron coin last year. Can I receive another this year?

Patron Coin Info

I need to cancel my order - what should I do?

I want to change my order - what should I do?

Can I buy from your site in a currency other than US Dollars?

What payment methods do you accept? Can I pay with a money order or purchase order?

I want to support Crash Course, but I don't want a coin / the coin I want is sold out. What can I do?

What is the best way to support Crash Course directly?

Ordering Process and Procedure

What is your return policy?

What is your refund policy?

What is your replacement policy?

Something from my order is damaged, missing, or incorrect. What should I do?

I ordered the wrong coin by mistake! Can I return it?

Returns, Refunds, and Replacements

Do you ship to my location?

Why was I charged a second time to pick up my order?

Can you ship to my address if it is written in a language other than English?

I need to change my shipping address.

Is expedited shipping available?

Are tracking numbers available?

Why doesn’t my tracking number work?

My order never showed up! Where is it?

Shipping Procedures and Policies

Are you a 501c3?

Can I donate to you via check or other method? Can I donate more than $10,000?

What is a Donor Advised Fund, and can I use mine to support the Coin Campaign?

Can I donate stock to receive my CC Coin?

Is my order tax-deductible?Updated 16 days ago