Something from my order is damaged, missing, or incorrect. What should I do?Updated 24 days ago

Contact us as soon as you notice something wrong with your order. If you let us know the original order confirmation number and what was wrong with your order (a coin was damaged, missing, or incorrect), this will help expedite the resolution process. Pictures are appreciated but not required if you give us a detailed description of the damage or defect.

For these limited-release coins, we can only send a replacement if there is extra stock left in the warehouse. If there is no back stock, then we will let you know and provide a refund.

If you received the wrong coin, we will set up a reshipment of the correct item, so you will not have to reorder. We may send a pre-paid return shipping label for the wrong one to your email address, and then the package can be dropped off at a UPS drop-off location.