Returns, Refunds, and Replacements

What to do if something goes wrong with your order

What is your return policy?

We can accept returns and provide a refund as long as the coin is returned in its original condition. Please contact us for instructions on how to return your order for a refund.

What is your refund policy?

Refunds can be processed within 6 months of the original order date. After 6 months, orders are archived in our system and are no longer eligible for a refund. If you'd like to return your order, please contact us for instructions on how to return it

What is your replacement policy?

We can provide a free replacement up to six months after the original order date for orders that have been lost in transit or arrived damaged or defective. If you need a replacement, please contact us, and we can help with the next steps!. Please kno

Something from my order is damaged, missing, or incorrect. What should I do?

Contact us as soon as you notice something wrong with your order. If you let us know the original order confirmation number and what was wrong with your order (a coin was damaged, missing, or incorrect), this will help expedite the resolution process

I ordered the wrong coin by mistake! Can I return it?

Please contact us as soon as you've realized this mistake! If your order has not shipped, we can cancel the order and you can place a new order for the items you want. We are not able to make changes to the items in an order once the order has been p