Information about how coins are shipped and what to expect
If you have an address able to receive mail/packages shipped from the United States, we can ship your order to you! You'll see your country in the shipping address dropdown on the checkout page if we're able to ship to your address!. Please note that
Some governments require customs fees and import taxes for parcels arriving from outside of the destination country. These additional taxes and fees often depend on the value of the goods being imported. Our shipping invoices and labels will include
No. Our system cannot process non-Latin letters, so we aren't able to print the labels in any other language. Our recommendation is that you enter your shipping address pre-translated, or email us the translation so we can make sure it is as accurate
Please contact us as soon as you realize the shipping address needs to be updated!. As long as your order has not yet shipped, we'll update that in our system and confirm with you once that has been done. Please note we can only update addresses befo
We do not offer expedited shipping options for the Crash Course Coin store at this time. We apologize for any inconvenience this causes!.
When your order ships, you will receive a notification that includes your tracking number and a link to the tracking page. These emails sometimes get snagged by spam filters, so be sure to take a peek in your junk folder or spam folder if you believe
For orders shipped outside the US, you'll still receive a tracking number, but you may only be able to see updates until the parcel leaves the US. After that, you may see an alternative tracking number listed on your tracking page, which may correspo
We expect domestic orders to arrive at their destination within 2-3 weeks of leaving our warehouse. International orders may take up to 6-8 weeks to arrive. If you feel your order is taking too long to get to you, don't worry! Our replacement policy